Human-Centered Design for Child and Family Services
Capacity Building for South Carolina Changemakers
What is Human-Centered Design?
We are seeking teams from social sector organizations to participate in a comprehensive Human-Centered Design (HCD) training program. HCD is a proven method to galvanize workplace innovation and build organizational capacity. HCD is a powerful, yet flexible and creative approach used in diverse industries, from high tech to social services. During this 9-week program, teams will use HCD methods to create tailor-made solutions that improve the experiences and outcomes of children and families in South Carolina.
"HCD is a way of improving programs of practice in a creative way"
-Dan Freedman, i3 program partner
Course Overview
The program will teach providers essential strategies and skills to adapt their services to changing community, economic, and policy contexts. They will learn to identify areas for improvement, engaging clients/patients and other stakeholders in the change process, generateing and testing effective solutions, and strategically implementing the solution for local impact.

Expert Local Coaching
Using Acumen, a leader in HCD training, we create a unique experience for SC teams within this world wide course. Expect engaging content, real-world skill-building, and a DIY toolkit for future innovation work.

World-Class Online Course
Using Acumen, a leader in HCD training, we create a unique experience for SC teams within this world wide course. Expect engaging content, real-world skill-building, and a DIY toolkit for future innovation work.

Team Learning and Networking
Teams will meet weekly to conduct interviews, generate ideas, prototype solutions, and implement those solutions in real life. They will expand their network as they work alongside diverse teams from across the state.
Benefits of Participation
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A real-world solution to improve child and family experiences and outcomes
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Increased organizational capacity and productivity
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An innovation toolkit
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Certificate of Accomplishment from Acumen
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Registration Process
The FREE 9 week course begins September 11th and will be a blended experience of online learning and offline teamwork.
Build
Your
Team
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Diverse
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3-8 people
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Small enough to coordinate schedules
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Large enough to brainstorm together
Reserve
5 hours
per
week
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1-2 hours of individual work
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2-3 hours of in-person (or Skype) group work
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Set aside weekly meeting time now!
Dates
to
Know
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Last day of registration:
Sept. 4
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First day of class:
Sept. 11
Ready to Apply?
Register by: September 5, 2018
Course Start Date: September 11, 2018


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